Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all interactions with Adiityaa Enterprises, including visits to our official website (adiityaa.com), digital contact enquiries, technical consultation requests, on-site fire safety audit reports, civil engineering proposals, and Annual Maintenance Contracts (AMC) for Housing Societies across Pune, Warje, Kothrud, Hinjewadi, Hadapsar, PCMC, and adjacent industrial corridors.

2. Information We Collect

We only collect information necessary to fulfill contractual, technical, and statutory service requests:

• Contact & Identification Data: Full name, telephone number, mobile WhatsApp contact, corporate or personal email address, and designation (e.g., Society Secretary, Facility Director, Project Manager).
• Property & Infrastructure Information: Housing society name, physical premise address, number of residential/commercial units, building height, floor plans, water pump capacity, and existing fire prevention equipment details.
• Technical Specifications & Project Drawings: CAD drawings, structural blueprints, NBC compliance checklists, fire hydrant layout maps, and municipal NOC reference numbers shared for safety audits or construction tendering.
• Digital & Technical Usage Data: Internet Protocol (IP) address, browser user-agent, operating system, and timestamp records collected automatically for security logging and anti-spam verification when forms are submitted.

3. Lawful Basis & Purpose of Processing

We process your personal and facility data strictly for legitimate operational purposes:

• Providing accurate engineering quotations, Bills of Quantities (BOQ), and project milestone schedules.
• Conducting certified on-site inspections, fire safety compliance audits, and society facility management assessments.
• Issuing statutory inspection certificates, equipment refilling reminders, and municipal compliance filings.
• Facilitating responsive communication via direct phone calls, email dispatches, and WhatsApp consultations.
• Protecting our web platforms against distributed denial-of-service (DDoS), malicious bot submissions, and unauthorized server intrusions.

4. Absolute Non-Disclosure & Technical Confidentiality

We never sell, rent, lease, or monetize your contact or facility information to third-party marketing brokers. All engineering drawings, society resident rosters, architectural schematics, and security camera layouts entrusted to Adiityaa Enterprises are classified as Confidential Proprietary Assets.

Data is only disclosed under the following controlled conditions:

• To authorized statutory inspection bodies (e.g., Pune Municipal Corporation Fire Brigade, Maharashtra Fire Services) where explicitly mandated for Form B certification or building clearance.
• To vetted engineering subcontractors and OEM testing technicians strictly bound by non-disclosure agreements (NDAs) for pump overhaul or refilling execution.
• When required by Indian law, judicial summons, or law enforcement authorities.

5. Data Security Measures

We employ robust administrative, technical, and physical security measures to shield your data against unauthorized access, loss, or alteration:

• 256-bit TLS/SSL Encryption: All digital communications and enquiry transmissions are encrypted in transit.
• Database Access Controls: Server-side MySQL records are protected behind multi-factor administrative authentication, parameterized SQL queries, and active firewall filtering.
• Physical Document Security: Physical project dossiers, work orders, and test logs are maintained under lock at our registered Warje, Pune corporate office.

6. Cookies & Digital Tracking

Our website operates with minimal, privacy-first technical cookies:

• Essential Security Cookies: Session tokens (PHPSESSID) and CSRF security tokens necessary to secure form submissions and administrative logins.
• Anonymous Aggregated Analytics: Server-level performance counters that measure total page views without identifying individual user identities.
• We do NOT implement invasive cross-site tracking, third-party advertising pixels, or behavior-profiling trackers.

7. Retention Periods

We retain client records only for the period necessary to execute active maintenance contracts, fulfill statutory audit requirements (typically 3 to 7 years as required under Indian commercial and corporate tax regulations), or until a formal data erasure request is executed.

8. Your Rights as a Data Principal

Under the Digital Personal Data Protection Act, 2023, you hold the following rights:

• Right to Access: Request a summary of personal information held about your enterprise.
• Right to Correction: Request prompt correction of inaccurate or outdated contact records.
• Right to Erasure: Request deletion of your personal data, subject to ongoing statutory compliance or active AMC contracts.
• Right of Grievance Redressal: Register any concerns regarding information processing directly with our Grievance Officer.

9. Grievance Officer & Regulatory Inquiries

For any questions, rights requests, or regulatory privacy concerns, please contact our designated Grievance Officer: